Returns & Exchanges

Rhino USA is committed to your satisfaction, offering a 30-day money-back guarantee on all high-quality recovery gear and accessories. If your equipment doesn't meet your expectations for any reason, we provide a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to return.

• 2.
  Print Your Shipping Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.

• 3.
  Secure the Package

  Place the items in their original, unused condition back into the shipping box and securely seal it to prevent damage during transit.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; once we receive and inspect the gear, your refund will be processed within 5-7 business days.